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RentalThread

For tenants

Report repairs in your rental and see them fixed

Send a problem once with photos, know when someone is coming, and keep your lease, receipts and past repairs at hand.

Product previewRentalThread for tenants: a product preview · 1:47

What you get

  • Report a problem in a minuteA message and a few photos or a video. AI writes it up.
  • Know when it's fixedSee each step: estimate, approval and the visit time.
  • Pay rent onlineWith a receipt every time and a reminder before it's due.
  • Help when you need itAn emergency button, quick fixes and a guide to your home.

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  • Free to join, no payment details

Your owner or manager invites you once access opens. Share RentalThread with them

Today

Sound familiar?

  • Messages that go nowhere

    You report a leak and then wait, not knowing whether anyone has read it.

  • Explaining it three times

    You describe the problem to the owner, then the manager, then the pro.

  • Waiting at home all day

    Without a visit time, you can't plan your day.

See it in action

Everything it does for you, step by step

A preview of the screens we're building. Names, prices and numbers are examples.

1Report

Report a problem with photos

Describe it the way you'd text it. AI turns it into a clear request for your owner or manager.

  • Send a message with photos or a video
  • AI fills in the problem, location and urgency
  • Your owner or manager receives a complete request

2Track

See where your repair is

No more asking when someone will come. The repair thread shows every step.

  • The status at each step, from request to done
  • The visit time, confirmed in the thread
  • Messages and photos with everyone involved in one place
  • Updates by WhatsApp

3Pay

Pay rent in a minute

Pay from your phone and keep every receipt, without bank trips or screenshots.

  • Pay rent online by card or bank transfer
  • A receipt for every payment
  • A reminder before rent is due

4Help

Help when something goes wrong

Know what to do, who to call and how your home works.

  • An emergency button that reaches someone right away
  • Simple fixes you can do yourself, with the owner's OK
  • A home guide: appliances, Wi-Fi, trash days and house rules

5Move-in

Protect your deposit from day one

A record of how the place looked when you moved in, signed by both sides.

  • A move-in report with photos of each room
  • Notes on anything already damaged
  • Signed by you and your owner, with a copy for both

6Documents

Your lease, always at hand

The documents of your rental in one place, with the key details easy to find.

  • Your lease and documents in one place
  • Key dates and amounts at a glance
  • A notice before your lease ends

Features

Report it once, see it fixed

What we're building for launch, and the ideas we're exploring next.

Planned for launch

  • Report a problem with photos or video

    Add photos or a video and describe the problem in a minute.

  • AI turns messages and photos into requests

    AI turns a message and a few photos into a clear, complete repair request.

  • Know who's coming and when

    See the visit time and follow every step of the repair.

  • One shared thread per repair

    Request, estimate, approval, completion and payment in one thread everyone can follow.

  • Pay rent in the app

    Pay rent in the app and keep every receipt.

  • Help right away with emergencies

    Clear steps and a fast alert when something can't wait.

  • Simple fixes I can do before a visit

    Simple checks to try before a visit, like resetting a breaker.

  • A guide to my home (appliances, Wi-Fi, trash days)

    Appliances, Wi-Fi, trash days and house rules in one guide.

  • A move-in report with photos

    Photos of each room when you move in, signed by both sides, to protect your deposit.

  • Rent receipts, lease and past repairs in one place

    Rent receipts, your lease and past repairs, always at hand.

  • Lease renewal reminders

    Reminders before a lease ends, with time to agree on a renewal or a rent increase.

  • Updates by WhatsApp

    Get updates and reply from WhatsApp, without opening the app.

Free tools for Tenants

Use them today, before launch

They work in your browser now: no sign-up, no AI, and nothing you type is sent to us. Confirm your waitlist email to unlock the full versions, also free.

See all free tools

How it works

What happens after you report a problem

  1. 1

    Report in a minute

    Add photos or a video. AI turns them into a clear request for your owner or manager.

  2. 2

    Get a visit time

    When a pro is booked, you see who is coming and when.

  3. 3

    Follow every step

    See when the estimate is approved, when the visit is confirmed and when the job is done.

  4. 4

    Keep your records

    Rent receipts, your lease and past repairs stay in one place.

AI

AI that does the paperwork

  • A clear request from your photos

    Take a few photos or a video; AI writes up the problem and where it is, so you don't have to.

  • Updates in plain words

    Each step of the repair is summarized, so you know what's next.

  • Your papers in one place

    Your lease and rent receipts are stored with the key dates and amounts easy to find.

Everything AI writes is labeled, and you can edit it before it is saved or sent.

Questions

Questions people ask

Does my owner or manager need to use RentalThread?

Yes. RentalThread connects you with the owner or manager of your rental, who invites you. If they don't use it yet, join the waitlist and share it with them.

What can I report?

Anything in your home that needs fixing: a leak, a broken appliance, a door that won't close. Photos or a short video help the pro understand it before the visit.

Will I know when someone is coming?

Yes. You see the visit time and who is coming, and you get an update when the job is done.

Can I send a video?

Yes. Photos or a short video help the pro see the problem before the visit.

Do I pay to use RentalThread?

No. Tenants use RentalThread for free, with no subscription.

Can I check what AI writes before it goes out?

Always. Requests, summaries and messages made by AI are labeled as AI-made, and you can edit them before they are saved or sent.

When can I start using RentalThread?

RentalThread isn't launched yet; early access opens in waves by early 2027. Join the waitlist and confirm your email: the first wave gets access first. We'll announce plans and prices before launch.

Talk to us

Tell us how you manage rentals today

Book a 15-minute call with the RentalThread team. Tell us what slows you down, and it shapes what we build first.

Early access

Get early access to RentalThread

Join the waitlist with your email, then confirm it. We'll open early access in waves by early 2027 and email you when it's your turn.

  • 30% off your first year of a paid plan for the first 100 to confirm
  • Access before the public launch
  • A say in what we build next
  • Free to join, no payment details
  • 300 AI credits for inviting 3 friends

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