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RentalThread

For tenants

Report repairs in your rental and see them fixed

Send a problem once with photos, know when someone is coming, and keep your lease, receipts and past repairs at hand.

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See how it works
A tenant photographing the pipes under her kitchen sink with her phone.

Today

Sound familiar?

  • Messages that go nowhere

    You report a leak and then wait, not knowing whether anyone has read it.

  • Explaining it three times

    You describe the problem to the owner, then the manager, then the pro.

  • Waiting at home all day

    Without a visit time, you can't plan your day.

Features

Report it once, see it fixed

What we're building for launch, and the ideas we're exploring next.

Planned for launch

  • Report a problem with photos or video

    Add photos or a video and describe the problem in a minute.

  • AI turns messages and photos into requests

    AI turns a message and a few photos into a clear, complete repair request.

  • Know who's coming and when

    See the visit time and follow every step of the repair.

  • One shared thread per repair

    Request, estimate, approval, completion and payment in one thread everyone can follow.

  • Rent receipts, lease and past repairs in one place

    Rent receipts, your lease and past repairs, always at hand.

How it works

What happens after you report a problem

  1. 1

    Report in a minute

    Add photos or a video. AI turns them into a clear request for your owner or manager.

  2. 2

    Get a visit time

    When a pro is booked, you see who is coming and when.

  3. 3

    Follow every step

    See when the estimate is approved, when the visit is confirmed and when the job is done.

  4. 4

    Keep your records

    Rent receipts, your lease and past repairs stay in one place.

AI

AI that does the paperwork

  • A clear request from your photos

    Take a few photos or a video; AI writes up the problem and where it is, so you don't have to.

  • Updates in plain words

    Each step of the repair is summarized, so you know what's next.

  • Your papers in one place

    Your lease and rent receipts are stored with the key dates and amounts easy to find.

Everything AI writes is labeled, and you can edit it before it is saved or sent.

Questions

Questions people ask

Does my owner or manager need to use RentalThread?

Yes. RentalThread connects you with the owner or manager of your rental, who invites you. If they don't use it yet, join the waitlist and share it with them.

What can I report?

Anything in your home that needs fixing: a leak, a broken appliance, a door that won't close. Photos or a short video help the pro understand it before the visit.

Will I know when someone is coming?

Yes. You see the visit time and who is coming, and you get an update when the job is done.

Can I send a video?

Yes. Photos or a short video help the pro see the problem before the visit.

Can I check what AI writes before it goes out?

Always. Requests, summaries and messages made by AI are labeled as AI-made, and you can edit them before they are saved or sent.

When can I start using RentalThread?

RentalThread isn't launched yet. Join the waitlist and confirm your email: we'll invite people in waves, and the first wave gets access first. We'll announce plans and prices before launch.

Early access

Get early access to RentalThread

Join the waitlist and be among the first to use it. Tell us a little about you so we can invite the right people first.

  • 30% off your first year for the first 100 members
  • Access before the public launch
  • A say in what we build next
  • Free to join, no payment details
  • 300 AI credits for inviting 3 friends
I'm a…

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